This Policy describes how we collect, use and handle your Account Information (e.g. name, email address, password, date of birth, country of birth, etc.) and Digital Assets (your “Data”) when your use and access the software, services and websites (“Services”) provided by DiamondDox Ltd. (“DiamondDox”, “we”, “us” or “our”).
We reserve the right to revise this Policy from time to time. We will date and post the most current version of this Policy on our website (the “Site”) and through our software (“Software”). Any changes will be effective upon posting the revised version of this Policy (or such later effective date as may be indicated at the top of the revised Policy). If, in our sole discretion, we deem a revision to this Policy to be material, we will notify you via the Service and/or by email to the email address associated with your account. Notice of other changes may be provided via our Site and Software. Therefore, we encourage you to check the date of this Policy whenever you visit the Site to see if it has been updated. Your continued access or use of any portion of the Service constitutes your acceptance of such changes. If you do not agree to any of the changes, we are not obligated to keep providing the Service, and you must terminate your account and stop using the Service.
When you register to use our Services, communicate with our customer service team, send us an email, or post on our blog, you’re giving us information that we collect. That information may include your IP address, name, physical address, email address, phone number, date of birth, country of birth and other details like gender, occupation, and other demographic information.
Integral to our service we offer you the ability to archive, secure, organize, view and share your “Digital Assets” – documents, photographs, images, videos, audio recordings, files, personal information, contacts and other data – that when taken together constitute your legacy (“Your Legacy”). These Digital Assets are provided by you to us for the purpose of maintaining them on your behalf. For each Digital Asset, you provide us “Metadata” such as Document Title, its category, etc.
In addition, you provide us contact information – name, email address and phone number – for each person you choose to share a Digital Asset.
By giving us this information, you consent to your information being collected, used,
We may get information about how and when you use the Services. This information may include your IP address, mobile device ID, mobile vendor ID, time, date, browser type, browser version, operating system type/version, and actions taken by you within the application. As is true of most internet services we gather some information automatically either through log files or analytical tools. We use this information to understand and analyze trends, administer the Service, learn about usage patterns to improve our Service and to gather demographic information about our user base as a whole.
When you register to use our Website, we store “cookies,” which are strings of code, on your computer. We use those cookies to collect information about when you visit our Website, when you use the Services, your browser type and version, your operating system, and other similar information. You may turn off cookies that have been placed on your computer by following the instructions on your browser, but if you block our cookies, it may be more difficult (and maybe even impossible) to use our Services.
We may use and disclose your Personal Information ONLY as follows:
For example, if you leave your Personal Information when you visit our Website and choose not to register, we may send you an email inviting you back. If we think you might benefit from using another Service we offer, we may send you an email describing the Service.
This includes sending you emails, invoices, receipts, notice of subscription renewal and notices of delinquency. We use third parties for secure credit card transaction processing, and we send billing information to those third parties to process your orders and credit card payments. We DO NOT host your credit card information but may use a reputable third party service for this purpose.
We pro-actively assist you in archiving and organizing all your Digital Assets. For this purpose we send you routine notices regarding the state of those Digital Assets in your account, others you might consider adding and those persons you have chosen to share those Digital Assets. If someone has shared a Digital Asset with you we provide you notifications.
We routinely examine your account and the password you use to access the account in
order to assess its security level for the purpose of helping you protect your account from unauthorized use. We send you emails or notifications with the results from our assessment.
For example, we may let you know about temporary or permanent changes to our Services, like planned outages, new features, new pricing, version updates, releases, abuse warnings and changes to our Policies.
This may include developing tools and algorithms that help us prevent violations.
For example, complying with court orders and valid subpoenas.
For example, attorneys and accountants, to help us comply with legal, accounting, or security requirements.
We have, or will have, public blogs and forums on our Website in order to assist our community of users. Any information you include in a comment on our blog may be read, collected and used by anyone.
Our Service include social media features, like the Facebook Like button. These features may collect information about your IP address and which page you’re visiting on our site, and they may set a cookie to make sure the feature functions properly. Social media features and widgets are either hosted by a third party or hosted directly on our site. Your interactions with those features are governed by the privacy policies of the companies that provide them.
No one is safe from hackers. If a security breach causes an unauthorized intrusion into our
system that materially affects you then we will notify you as soon as possible and later report the action we took in response.
We take security seriously. When you access our Services communications are established between your client either through our web site or through an application. We host our Service on computer servers kept in a controlled environment with limited access. These servers are protected using one or more firewalls.
Data transferred between your computer (or mobile device) and our secure systems uses the latest 128 bit Secure Socket Layer (SSL) technology in order to protect you and your information.
Specific personal information you provide our service such as your password, identification data, etc. is stored on our secure system using an industry standard 256 bit encryption algorithm that makes it prohibitively difficult to decrypt. We do NOT request nor store any of your credit card information. We use reliable third parties for payment services and they are responsible for requesting and managing your payment information.
The Digital Assets you choose to archive as part of Your Legacy on our service are secured using an industry standard 256 bit encryption algorithm that makes it prohibitively to decrypt.
Hacking happens. If a security breach causes an unauthorized intrusion into our system that materially affects you then we will notify you as soon as possible and later report the action we took in response.
We do our best to keep your Personal Information accurate and up to date, to the extent that you provide us with the information we need to do that. If your Personal Information changes (like a new email address or mobile phone number), then you’re responsible for notifying us of those changes.
We only store data about you for as long as it’s reasonably required to fulfil the purposes that gave us the right to access it in the first place.
We give you access to any Personal Information about you that we hold within 30 days of any request for that information you make by emailing: email@example.com. Unless it’s prohibited by law, we’ll remove any Personal Information about you from our servers at your request.